melin stands committed to doing what it takes to overcome COVID-19. Health and safety are paramount in every aspect of our business, so we’re working from home. We remain 100% operational at melinbrand.com. Due to COVID-19, you may experience delays once your order has shipped.
After your payment is verified, most orders ship within one business day. We do our absolute best to ship any orders placed Monday-Friday before 12 pm PST that same day. Upgrading your shipping from ground freight expedites the shipping portion of your order only. We ship all orders from our warehouse in Chino, CA. We do not ship on Saturdays, Sundays, or any major holiday.
Free shipping is available on orders over $75 shipping to a U.S. address only. You must select this option at checkout.
We offer free 30-day returns on all U.S. orders from melinbrand.com. All returned items must be in new and unused condition with the original packaging. We issue refunds to the original payment method. We do not offer direct exchanges, so if you wish to exchange an item, you will need to return the item for a full refund and place a new order for your replacement. Returns will be processed within 3-5 business days of arrival, and an email confirmation will be sent.